Privacy Policy

Last Updated: August 2, 2026

This Privacy Policy describes how Caldwell Studies ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our website at caldwellstudies.com and any related services, platforms, or programs we operate (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily submit to us, including but not limited to:

Full name and contact details such as email address and phone number
Account registration information including username and password
Billing and payment information necessary to process transactions
Communications you send to us via email, support forms, or other channels
Responses, submissions, and content you contribute within our platform
Preferences and settings you configure within your account

1.2 Information Collected Automatically

When you interact with our Services, certain technical data is collected automatically, including:

IP address and approximate geographic location derived from it
Browser type, version, and operating system
Device identifiers and hardware characteristics
Pages visited, features used, and time spent on the platform
Referring URLs and navigation paths through the Services
Session timestamps and interaction logs

1.3 Cookies and Tracking Technologies

We use cookies, pixel tags, local storage, and similar tracking technologies to operate and improve our Services. These technologies help us maintain your session, remember your preferences, analyze usage patterns, and deliver relevant content. You may control cookie behavior through your browser settings, though disabling certain cookies may affect the functionality of our Services.

1.4 Information from Third Parties

We may receive information about you from third-party sources, including payment processors, analytics providers, and identity verification services. This information is used in accordance with this policy and the terms under which it was collected.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create, maintain, and manage your account and access to our Services
To process payments, fulfill orders, and manage billing
To deliver educational content, group sessions, and program materials
To communicate with you regarding your account, updates, and support requests
To send promotional communications where you have provided consent or where permitted by applicable law
To monitor, analyze, and improve the performance and quality of our Services
To detect, investigate, and prevent fraudulent, unauthorized, or unlawful activity
To enforce our Terms of Service and other applicable agreements
To comply with legal obligations and respond to lawful requests from authorities

3. Legal Basis for Processing

We process your personal information on the following grounds depending on the nature of the processing activity:

Performance of a contract: Processing necessary to provide the Services you have requested or enrolled in
Legitimate interests: Processing that supports our operational, security, and business improvement activities, balanced against your rights
Consent: Processing based on your explicit agreement, such as for marketing communications
Legal obligation: Processing required to comply with applicable laws and regulations

4. Sharing of Information

4.1 Service Providers

We share information with trusted third-party vendors and service providers who assist us in operating our platform, processing payments, delivering communications, hosting infrastructure, and analyzing usage. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.

4.3 Legal Disclosure

We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, analytics, marketing, or reporting purposes.

4.5 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it in accordance with our internal data retention procedures. Specific retention periods vary depending on the type of data and the context in which it was collected.

6. Data Security

We implement technical, administrative, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to certain exceptions
Portability: Request that we provide your data in a structured, machine-readable format
Objection: Object to certain types of processing, including direct marketing
Restriction: Request that we limit how we use your information in certain circumstances
Withdrawal of consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to verified requests within a reasonable timeframe. We may need to verify your identity before processing your request.

8. Marketing Communications

We may send you promotional emails or notifications about our Services, new programs, and updates. You may opt out of marketing communications at any time by clicking the unsubscribe link included in any marketing email or by contacting us directly. Please note that even after opting out of marketing communications, you may still receive transactional or account-related messages.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the applicable age threshold, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us immediately.

10. Third-Party Links and Integrations

Our Services may contain links to third-party websites, tools, or integrations. This Privacy Policy does not apply to those external services. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices or content of external sites.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer data internationally, we take appropriate steps to ensure that your information receives an adequate level of protection consistent with this policy.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our platform. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Method	Details
Company	Caldwell Studies
Email	support@caldwellstudies.com
Phone	+1 (856) 297-7675
Mailing Address	7149 W Ivy Ln, New Palestine, IN 46163, United States
Website	caldwellstudies.com